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Slam scams, this Fraud Week


National Consumer Fraud Week commences next week kicking off on the 19th of March and concluding on the 25th of March. Fraud Week is all about educating consumers to recognise the methods scammers use in order to “slam the scammer” at the initial point of contact.

Most of us have received a suspicious email or phone call at some point in our lives and Fraud Week aims to raise awareness about scam delivery methods to help consumers to be more perceptive to potential scammers.

Unfortunately in this day and age Scammers are becoming smarter and more sophisticated in the methods they use to commit fraudulent crimes. Increasing technology and rapidly growing communication channels such as social media have provided an additional layer of complexity to fraud.

According to the Australasian Consumer Fraud Taskforce, “Online platforms and mobile technology such as emails, social networking sites, smart phones and tablets make it easier to connect with people around the world and communicate in real time anonymously, privately or publicly. Unfortunately, scammers also take advantage of these benefits to target you.”

The ACFT recommend the following methods to keep scammers at arm’s length:

Ignore suspicious emails, letters, house visits, phone calls or SMS – press ‘delete’, throw them out, shut the door or just hang up.

Scammers use sophisticated tricks to fool you such as fake websites, glossy brochures, technical jargon or posing as someone that you know and trust – don’t fall for them!

Scammers will play on your emotions to get what they want.

Your personal details are private and invaluable – keep them that way and away from scammers.

Remember that we will never request your banking or personal details via email and we will never request your PIN.  If you receive a suspicious phone call or email please contact us immediately.

It is very important to ensure you inform us as soon as possible if your contact details change.

If you are unsure about whether a method of communication you receive is legitimate or not please contact us directly via the details on our website or call into a branch.